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Event Details

Call Center Week

Time: June 4, 2012 to June 8, 2012
Location: Caesars Palace, Las Vegas , NV
City/Town: 3570 Las Vegas Boulevard
Website or Map:…
Phone: 1-800-882-8684
Event Type: conference, and, trade, show
Organized By: Courtney Green
Latest Activity: Feb 7, 2012

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Event Description

13th Annual Call Center Week: Continue the Multi-Channel Excellence Journey

Off the heels of our most successful Call Center Week yet we are delighted to announce the new dates for our 2012 show, scheduled for June 4th-8th in Las Vegas. As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and email call center have become antiquated. Join us in June 2012 for a series of brand new innovative case studies, integrated training, innovative discussions, leading speakers and exciting site-tours.

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