Recognize This! – We all can do more – if we wanted to. The key is inspiring everyone to do so.
This week I’m at Engage, our annual customer forum to which we invite customers to come, learn from each other and us, and help set our roadmap for the future. I look forward to Engage every year. It’s energizing for me to be with…
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Added by Derek Irvine on March 20, 2013 at 11:37am —
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Recognize This! – Negative feedback is useful for the occasional course correction, but to inspire and motivate, use far more positive feedback in the form of praise and recognition.
We all know…
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Added by Derek Irvine on March 18, 2013 at 8:21am —
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Recognize This! – Create a strong, positive culture, then empower employees to carry that culture through every interaction, internally and externally. Your people create the heart of your organization.
“The customer’s always right” vs. “Employees first” – it’s the chicken or egg battle for the business world. No company…
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Added by Derek Irvine on March 17, 2013 at 10:19am —
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Recognize This! – A powerful, positive, appreciative culture is critical to a company’s recover.
Earlier this week, the Wall Street Journal published a quite interesting article case study of Dynegy, Inc., in the article “Can a New Culture Fix…
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Added by Derek Irvine on March 14, 2013 at 10:39am —
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Recognize This! – You can, however, remove roadblocks and recognize and reinforce desired behavior to create a motivating work environment.
The quotation in the title is from one of my favorite blogs on leadership: Blanchard…
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Added by Derek Irvine on March 12, 2013 at 10:47am —
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Recognize This! – You must have the data and reports on your culture, driven by regular, frequent input from every employee, to be able to proactively manage your company culture on an ongoing basis.
How’s your company culture doing? Is it a powerful, positive impact for employees every day, reinforcing your core values in how the work gets done so everyone knows how…
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Added by Derek Irvine on March 11, 2013 at 11:21am —
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Recognize This! – Data is useless unless you know how to analyze your findings, measure the results and report on the ROI of your efforts.
I’m a proponent of big data – especially in HR. You can change a company culture without big data, but you certainly cannot proactively manage it on an ongoing basis. But collecting the data…
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Added by Derek Irvine on March 8, 2013 at 9:56am —
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Recognize This! – Merit increases no longer offer the differentiation they once did for true “pay for performance.” Perhaps it’s time to consider new approaches.
It’s that time of year! You can feel it in the air. The anticipation… the preparation… the dread.
No, not Spring. The annual performance review. Many…
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Added by Derek Irvine on March 7, 2013 at 10:26am —
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Recognize This! – Good managers step up and take action, even when not required, on behalf of their team and the customer.
Life is full of errands – things we must do, even if we don’t consider them fun or enlightening. Shopping for groceries, picking up dry-cleaning, or – one my least favorite – dealing with government…
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Added by Derek Irvine on March 6, 2013 at 10:45am —
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Recognize This! – One consistent culture across an entire organization relies on leadership and example setting by the CEO.
Your CEO must set your company culture. He or she must demonstrate by example and reinforcement the culture they want to see permeate the organization. Alexander Kjerulf, the Chief Happiness…
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Added by Derek Irvine on March 5, 2013 at 9:26am —
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Recognize This! – Written messages of thanks – especially specific and timely appreciation – carries more weight over the long term than casual “thanks.”
Are you an appreciative person? Do you generally make an effort, even go out of your way, to express to others you notice their efforts and are grateful for them? If so, are you consistent in…
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Added by Derek Irvine on March 4, 2013 at 11:24am —
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Recognize This! – Employee appreciation should happen every day.
Today is Employee Appreciation Day. This irritates me. The fact of my irritation may surprise regular readers who know that employee appreciation and recognition are very important to me. There are three simple reasons why Employee Appreciation…
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Added by Derek Irvine on March 1, 2013 at 7:30am —
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Recognize This! – If you’re going to invest in employee recognition and rewards, make sure your rewards measure up to your recognition.
My team of consultants and I regularly engage with clients to help them…
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Added by Derek Irvine on February 26, 2013 at 10:38am —
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Recognize This! – Incentives and employee recognition are two very different programs. Be sure you’re selecting the right one for your goals and then implementing it correctly.
Once again, a theme seems to be running through my RSS reader – the problem with incentives. Incentives can have a role to…
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Added by Derek Irvine on February 25, 2013 at 10:27am —
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Recognize This! – Employees need to know their efforts are noticed, recognized and valued as much as compensated as part of their job.
Who in your organization has the most direct impact on how your customers perceive the company? This, of course, varies by industry, but it’s rarely ever your senior executives. No, it’s…
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Added by Derek Irvine on February 25, 2013 at 10:15am —
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Recognize This! – People are watching. Recognize what you want to see emulated in others.
Yesterday, news broke that the leaders of Facebook, Google, Apple and DST Global have joined together to do something unprecedented in the world of medicine – and in…
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Added by Derek Irvine on February 21, 2013 at 3:21pm —
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Recognize This! – Sometimes, perfect illustrations for a blog post come too late.
Fellow bloggers, have you ever written on a topic only to come across two days later a very interesting piece that would have been a terrific complement to your original post?
While this, of course, has happened to me before, just last week I had two posts I wish I had elaborated on further. So I’m taking the opportunity of this post to expand further.
Global…
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Added by Derek Irvine on February 20, 2013 at 12:51pm —
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Recognize This! – You must act reactively (remove the bullies) and proactively (support the “weird”) to end bullying.
Bullies destroy your company. Not only do they destroy the culture of your company, they destroy the ability of employees to produce their best work.
There is no more pernicious, destructive myth in the workplace than…
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Added by Derek Irvine on February 19, 2013 at 12:03pm —
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Recognize This! – Merging the people and the cultures of two organizations is the most difficult and crucial element of a M&A event.
The long anticipated merger of two major US airlines is now official. American Airlines and US Airways will merge their operations, their customer bases, and – most critically – their…
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Added by Derek Irvine on February 15, 2013 at 9:34am —
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Recognize This! – We can train our brains for positivity, not negativity. And when we do, our brains function 30% more effectively, changing the formula for success.
I enjoy Ted Talks. This most recent one is no exception. Given by Shawn Achor (with high energy and great good humour), “The Happiness Advantage: Research Linking Happiness and Science” unpacks how our…
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Added by Derek Irvine on February 14, 2013 at 10:19am —
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