At the heart of the matter...

At the heart of the matter…where the real struggle lies.

Had an interesting conversation with a client this week that has stayed with me now for a few days. We began working with her team a couple of months ago around issues of diversity, inclusion, and culture change and have done some really good foundational work. The workshops and dialogues that I have facilitated have been well received and generated a buzz of ideas, questions and energy. I have even received several e-mails from workshop participants after the fact, regarding the topics we are working on and how they were incorporating some of the new tools and ideas into their work.

But now we are entering the messy, complex, confusing and sloppy part of the transformation. At the real root of the conversation with my client, was her simple question; “what do we do now?” There are a number of specific steps we are getting ready to take, but truth be told there is no one obviously good, simple answer at this point, because we are dealing with human beings.

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